# Icertis Pricing: How the Pricing Model Works

- Source: https://procuretechguide.com/contracts/icertis-pricing/
- Publisher: Procure Tech (procuretechguide.com)
- Byline: Contracts & Supplier Desk (a Procure Tech desk; a team label, not an individual)
- Published: 2026-11-05
- Updated: 2026-11-09
- Facts last verified: 2026-11-02
- How we rank: https://procuretechguide.com/how-we-rank/

## Short answer

Icertis lists its Contract Intelligence platform at $200,000 a year for 100 users on Microsoft Marketplace, or $2,000 per user a year. Its Salesforce AppExchange app starts at $65 per user a month. Pricing is per named user, set in an Order Form. Services, Platinum support and SAP Ariba editions are quoted.

## Key takeaways

- Microsoft Marketplace lists Icertis at $200,000 a year for 100 users, about $2,000 per user.
- The Salesforce AppExchange app starts at $65 per user a month.
- Use is per named Authorized User; extra users are invoiced after audit.
- Standard support is default; Platinum adds 24x7, 9 contacts and a named champion.
- The SLA promises 99.5% uptime, with credits of 5% to 50% of monthly fees.

A legal team signs an Icertis Order Form for 100 users. A year later, procurement and sales want logins too. The contract counts named users, Icertis can audit the count, and use above it is invoiced. Nobody owned the number, so it becomes a problem at the next invoice.

Icertis pricing is mostly private, but more of it is public than most guides say. We read the Microsoft Marketplace and Salesforce AppExchange listings, Icertis’s own [SaaS terms](https://www.icertis.com/globalassets/pdf/foundation/icertis-foundation-service-terms-q2-2026.pdf), [support](https://www.icertis.com/globalassets/pdf/foundation/exhibit-a--support-serviecs.pdf) and [SLA](https://www.icertis.com/globalassets/pdf/foundation/exhibit-c--sla.pdf) exhibits, a federal award record and Vendr, all on November 2, 2026. Related guides sit in the [contract management hub](https://procuretechguide.com/topics/contract-management/), including our [contract lifecycle management software guide](https://procuretechguide.com/contracts/contract-lifecycle-management-software/) and [best contract management software](https://procuretechguide.com/contracts/best-contract-management-software/) ranking, and our [research rules](https://procuretechguide.com/how-we-rank/) are public.

## How much does Icertis cost in 2026?

Icertis lists its Contract Intelligence platform at $200,000 a year for 100 users on [Microsoft Marketplace](https://marketplace.microsoft.com/en-us/product/saas/icertiscontractmanagement.icertis_contact_intelligence_platform?tab=PlansAndPrice). That works out to $2,000 per user a year, or about $167 a month. Its Salesforce app starts at $65 per user a month. Everything else, including services, support upgrades and SAP editions, is quoted.

| Price point | What it covers | Source |
| --- | --- | --- |
| $200,000 a year | Icertis list pricing for 100 users, annual billing, 1 to 5 year terms | Microsoft Marketplace plans |
| $200,000 one-time | Second “List Price” plan for 100 users, 2 or 3 year terms | Microsoft Marketplace plans |
| From $65 per user a month | Icertis Contract Intelligence app for Salesforce | Salesforce AppExchange |
| $1,332,543.41 obligated | One DHS order for licenses and components, Sep 2026 to Aug 2027, seats not stated | USAspending.gov |
| Not available | Vendr shows no Icertis median; its redline threshold estimate is $50k | Vendr Icertis page |
| Quoted | Professional services (SOW), Platinum support, SAP Ariba Premium and Premium Plus | Icertis SaaS terms |

Icertis price points on the public record, read November 2, 2026.

Our read

**Budget from the $2,000 per user list price, then negotiate down**

The Microsoft Marketplace list price is the only full Icertis price sheet on the public web. Treat it as the ceiling for a 100-user platform deal. Then price services, support and any SAP edition as separate lines, in writing.

Image: Icertis Contract Intelligence plans on Microsoft Marketplace, captured November 2, 2026.

## How does the Icertis pricing model work?

Icertis charges a subscription for named users, set in an Order Form. Its SaaS terms say use rights, including the number and type of Authorized Users, are set in the Order Form and are subject to audit. Use above that number or type is invoiced. Services are bought separately under a Statement of Work.

- **Named users, not seats to share.** One Authorized User account cannot be used by more than one person.
- **User type matters.** The Order Form can limit the type of user, and external user types cannot be provisioned.
- **Each order has its own term.** Every Order Form or SOW runs from its own start date to its own end date.
- **Payment is due in 30 days.** Late amounts carry a finance charge of 1.5% a month, and services can be suspended 10 days after a notice of suspension.
- **Free and beta features can carry caps.** The terms allow usage limits on them.

Figure 1. How an Icertis bill is built, from Icertis’s own terms and listings.

Icertis also publishes separate [terms for Microsoft Marketplace purchases](https://www.icertis.com/information/foundation/microsoftmarketplace/) and its own [Vera Engage Standalone terms](https://www.icertis.com/globalassets/pdf/foundation/vera-engage-standalone-product-terms-icertis-25-march-2026-v2.pdf), licensed to suppliers. Check which set your quote points to before legal reviews it.

## What the record holds: the Icertis Order Form

The Order Form is the system of record for what you pay. Every price driver below lives there or in a SOW. If a number is not in writing, it is not in your deal.

| Field | What it sets | Who owns it |
| --- | --- | --- |
| Products | Contract Management Platform, Vera Copilot, Vera Analytics, Vera Obligations and other modules | Procurement, with legal |
| Authorized Users | Number and type of named users, subject to audit | The CLM system owner |
| Term | Start and end date of each Order Form | Procurement |
| Support level | Standard by default, or Platinum as an add-on | IT or the CLM owner |
| Cloud | Public or private cloud, per the platform page | IT |
| Services | Implementation and configuration, set in a SOW | Project lead |
| Travel | Reimbursed per the Order Form or SOW, at economy class | Finance |

What the Icertis Order Form holds, from Icertis’s SaaS terms, support exhibit and platform page, read November 2, 2026.

Image: Icertis platform page, icertis.com, captured November 2, 2026.

The [platform page](https://www.icertis.com/products/platform/) lists Vera Engage, Vera Analytics Standard and Advanced, Vera Copilot, the Contract Management Platform, Vera Obligations and Vera Foundation. It also lists public or private cloud, enterprise integrations and agent interoperability. Ask which of these the quote includes, line by line.

## What do the Microsoft Marketplace plans say?

The Marketplace listing shows two plans, both described as Icertis list pricing for 100 users. The header reads “Starting at $200,000.00/3 years”, which matches the one-time 3-year line, not the annual plan.

| Plan | Billing | Term | Total for term |
| --- | --- | --- | --- |
| Pricing Per User – Annual | $200,000 a year | 1 year | $200,000 |
| Pricing Per User – Annual | $200,000 a year | 3 years | $600,000 |
| Pricing Per User – Annual | $200,000 a year | 5 years | $1,000,000 |
| List Price | $200,000 a year | 1 year | $200,000 |
| List Price | $200,000 one-time | 2 or 3 years | $200,000 |

Selected Icertis plan lines on Microsoft Marketplace, read November 2, 2026. The annual plan also lists 2-year ($400,000) and 4-year ($800,000) terms.

Read the grid with care. The annual plan also shows a 1-month line at $200,000 a month, which looks like a listing setup quirk. The one-time lines price two or three years at the cost of one. A second listing, the [Icertis Contract Intelligence platform](https://marketplace.microsoft.com/en-us/product/saas/icertiscontractmanagement.5fc2f665-edf2-40cf-b522-5e6a6fb654a9?tab=PlansAndPrice), is Contact me only and rated 4.5 from 89 ratings.

The listing carries an “Azure benefit eligible” badge. Ask your Microsoft account team, in writing, whether the purchase counts toward your Azure commitment. Icertis’s [overview tab](https://marketplace.microsoft.com/en-us/product/saas/icertiscontractmanagement.icertis_contact_intelligence_platform?tab=Overview) claims 10 million+ contracts in 40+ languages and 90+ countries.

## What does Icertis cost inside Salesforce?

The Icertis Contract Intelligence app on [Salesforce AppExchange](https://appexchange.salesforce.com/appxListingDetail?listingId=a0N3A00000F9UOFUA3) starts at $65 per user a month, or $780 per user a year. It works with Salesforce Lightning and Classic. The listing is rated 5.00 from 3 reviews, too few to lean on.

Image: Icertis Contract Intelligence listing on Salesforce AppExchange, captured November 2, 2026.

A starting price is a floor, not a quote. At $65, 100 users would cost $78,000 a year, our math. Ask whether that rate covers the full platform or only the Salesforce-side app, and whether the platform subscription is billed on top.

## How is Icertis priced for SAP Ariba buyers?

SAP Ariba buyers buy Icertis as an SAP edition. The [Icertis SAP page](https://www.icertis.com/solutions/ariba/) says you purchase the Premium or Premium Plus edition of SAP Ariba Contract Intelligence by Icertis as an extension to your existing SAP Ariba Contracts subscription. No price is published for either edition.

Image: Icertis SAP solution page FAQ, icertis.com, captured November 2, 2026.

Premium provides visibility, traceability and automation for contract operations. Premium Plus adds AI-driven capabilities for faster contracting and portfolio insights. Icertis says the solution integrates natively with SAP Ariba Sourcing, Buying, Catalog, SAP Fieldglass, S/4HANA and Central Procurement, and is available with next-gen Ariba.

Because it is an extension, the price likely sits inside your SAP order, not an Icertis Order Form. Ask SAP which edition you are quoted and who owns support. Our [SAP Ariba alternatives](https://procuretechguide.com/procurement/sap-ariba-alternatives/) guide covers the wider suite question.

## What do government buyers pay for Icertis?

One public award shows a real deal size. [USAspending.gov](https://www.usaspending.gov/award/CONT_AWD_70RDA226FR0000045_7001_NNG15SC23B_8000) lists a Department of Homeland Security delivery order, 70RDA226FR0000045, signed September 1, 2026. It obligates $1,332,543.41 for the Icertis Contract Management Platform software licenses (brand name or equal) and associated components, from September 1, 2026 to August 31, 2027.

Image: DHS delivery order on USAspending.gov, captured November 2, 2026.

The record does not state seats, and the recipient is a reseller, AccessAgility LLC, so the figure includes its margin and any components. Use it as a sense of scale for a large agency, not a per-user price. [Carahsoft](https://www.carahsoft.com/icertis/contracts) also sells Icertis to the public sector on GSA schedule 47QSWA18D008F and state contracts, without listed prices.

## What do Icertis support and the SLA add?

Standard support is the default when the Order Form says nothing. Platinum is an add-on with a separate price. The [Support Services exhibit](https://www.icertis.com/globalassets/pdf/foundation/exhibit-a--support-serviecs.pdf) sets out the difference.

|  | Standard | Platinum |
| --- | --- | --- |
| Hours | 24×5 | 24×7 |
| Named Support Champion | No | Yes |
| Authorized support contacts | 2 | 9 |
| Channels | Portal and email | Portal, email and phone |
| Support reviews | None | Monthly |
| Request tickets | None | Up to 10 a month |

Icertis Standard vs Platinum support, from the Support Services exhibit read November 2, 2026.

The [SLA exhibit](https://www.icertis.com/globalassets/pdf/foundation/exhibit-c--sla.pdf) commits to 99.5% monthly availability. A missed month earns a credit of 5% of that month’s fees or the actual unavailability rate, whichever is greater, capped at 50%. At 85% uptime, the credit is 15%. You must request it within 30 days, and it comes off the next invoice, not as a refund.

Planned downtime is capped at 6 hours a month and 36 hours a year, with 48 hours’ notice. Icertis commits to provisioning within 1 week of the effective date. Two support contacts on Standard is tight for a global rollout, so count who needs to raise tickets before it becomes a problem.

## How much does an Icertis implementation cost?

Icertis does not publish implementation rates. Its terms put Professional Services under Statements of Work, and you reimburse reasonable travel for onsite visits, including economy class air fares, with prior written notice of travel expenses.

Ask for the SOW at the same time as the Order Form. It should name the deliverables, the integrations, the contract migration volume and who owns data cleanup. A subscription quote without a SOW hides the larger first-year number.

## How does Icertis pricing compare with alternatives?

On public list prices, Icertis sits above Sirion. Sirion lists $150,000 for 12 months for 100 users on [AWS Marketplace](https://aws.amazon.com/marketplace/pp/prodview-dthrim72paa5u), or $1,500 per user a year, against Icertis’s $2,000. Agiloft has no list price, but [Vendr](https://www.vendr.com/marketplace/agiloft) shows a median of $67,132 a year, with a range of $62,629 to $80,344. Our [Agiloft vs Icertis vs Ironclad](https://procuretechguide.com/contracts/agiloft-vs-icertis-vs-ironclad/) comparison weighs Agiloft against Icertis directly. Our [Sirion vs Ironclad comparison](https://procuretechguide.com/contracts/sirion-vs-ironclad/) covers how Sirion works after signature. For Ironclad’s own model, see our [Ironclad pricing guide](https://procuretechguide.com/contracts/ironclad-pricing/), and our [Icertis vs Ironclad vs Sirion](https://procuretechguide.com/contracts/icertis-vs-ironclad-vs-sirion/) comparison sets all three side by side.

Figure 2. Public price anchors for 100 users, per year. The AppExchange figure is our math from the starting rate.

|  | Icertis | Sirion | Agiloft |
| --- | --- | --- | --- |
| Public list price | $200,000 a year for 100 users (Microsoft Marketplace) | $150,000 for 12 months, 100 users (AWS Marketplace) | None for CLM |
| Per user, per year | $2,000 | $1,500 | Not published |
| Vendr | No median shown; redline threshold estimate $50k | Not checked | Median $67,132 a year |
| Salesforce app | From $65 per user a month | Not checked | Not checked |

Icertis vs Sirion vs Agiloft public price signals, read November 2, 2026.

## Why other Icertis price figures do not match

Several Icertis pricing guides repeat numbers we could not trace. Check any figure against its source before it goes into a budget.

- **An “$88,000 Vendr median”.** Vendr’s Icertis page now shows the price as not available.
- **Bands from $300,000 to $4 million a year.** These are estimates with no named source.
- **“€550 per user per year”.** This traces to an old community answer, not an Icertis price list.
- **No public price at all.** The Microsoft Marketplace and AppExchange listings both show one.

## After signature: the Icertis cost checklist

- **User count:** a named owner reviews Authorized Users each quarter against the Order Form, by number and type.
- **Shared logins:** none. Each account belongs to one person.
- **Support contacts:** the 2 or 9 authorized contacts are named and kept current.
- **SLA credits:** someone checks monthly availability and requests credits within 30 days.
- **Order Form dates:** every Order Form and SOW end date sits in the CLM, with a renewal alert.
- **Invoices:** finance pays within 30 days to avoid the 1.5% monthly charge and a suspension notice.

## Red flags in a demo or pricing call

- The quote lists “users” without a user type next to each count.
- Nobody can say whether the price includes Vera Copilot, Vera Analytics or Vera Obligations.
- The SOW arrives after the subscription is agreed.
- The rep cannot say whether a Marketplace purchase counts toward your Azure commitment.
- An SAP Ariba buyer is quoted by Icertis and SAP for the same edition.
- Platinum support is pitched without its price in writing.

## Is Icertis worth the price?

For large enterprises, often yes. Icertis fits teams with many contract types, many regions and an SAP Ariba or Azure footprint, where the Premium editions or Marketplace billing simplify buying. For a mid-sized team with one contract desk, $2,000 per user a year is hard to justify against quoted rivals.

If contracts mostly come from sourcing events, your suite’s contract module may be enough. See our [source-to-pay suites ranking](https://procuretechguide.com/procurement/best-source-to-pay-suites/), the [Coupa vs SAP Ariba comparison](https://procuretechguide.com/procurement/coupa-vs-sap-ariba/) and our [Coupa pricing guide](https://procuretechguide.com/procurement/coupa-pricing/). If the problem starts at the request, read the [intake-to-procure guide](https://procuretechguide.com/intake/intake-to-procure-software/). To compare Icertis with other contract platforms, see our ranking of [contract management software for procurement](https://procuretechguide.com/contracts/contract-management-software-for-procurement/).

## Frequently asked questions

**How much does Icertis cost per user?**

Icertis lists $200,000 a year for 100 users on Microsoft Marketplace, which is $2,000 per user a year or about $167 a month. Its Salesforce AppExchange app starts at $65 per user a month. Negotiated enterprise deals are quoted, so your price can differ from both lists.

**Does Icertis publish its pricing?**

Partly. Icertis does not show prices on its own website, but its Microsoft Marketplace listing shows list pricing for 100 users and its Salesforce AppExchange listing shows a starting price. Services, Platinum support and the SAP Ariba editions are quoted.

**Is Icertis priced per user?**

Yes. Icertis SaaS terms tie use rights to the number and type of Authorized Users in the Order Form. Accounts cannot be shared, use is subject to audit, and use above the agreed number or type is invoiced.

**How much does Icertis cost for SAP Ariba?**

Icertis does not publish a price. SAP Ariba buyers buy the Premium or Premium Plus edition of SAP Ariba Contract Intelligence by Icertis as an extension to an existing SAP Ariba Contracts subscription. Ask SAP for the edition price in writing.

**What does Icertis Platinum support include?**

Platinum adds 24×7 support, a named Support Champion, 9 authorized support contacts instead of 2, phone support, monthly support reviews and up to 10 request tickets a month. Standard support, at 24×5 with portal and email, is the default if the Order Form says nothing.

**Is Icertis more expensive than Sirion?**

On public list prices, yes. Icertis lists $200,000 a year for 100 users on Microsoft Marketplace. Sirion lists $150,000 for 12 months for 100 users on AWS Marketplace. Both are list prices, and enterprise deals for either can be negotiated.